SHIPPING POLICY

Effective Date: June 17, 2025

We currently ship to the United States only with fast, reliable delivery.

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SHIPPING RATES & DELIVERY

📦 Standard Flat Rate Shipping

• Rate: $4.99 for all US orders
• Processing: 1-2 business days
• Delivery: 3-5 business days after processing
• Coverage: Continental US (Lower 48 states)

🎁 FREE SHIPPING

• Minimum Purchase: $50 or more
• Processing: 1-2 business days
• Delivery: 3-5 business days after processing
• Coverage: Continental US (Lower 48 states)

🏔️ Remote Areas

Additional shipping charges and time apply to:

• Alaska & Hawaii: $9.99 + additional 2-3 days
• US Territories (Puerto Rico, Guam, etc.): $9.99 + additional 2-3 days
• APO/FPO/DPO addresses: $9.99 + additional 2-3 days

Free shipping threshold increases to $75 for remote areas

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PROCESSING & DELIVERY TIMELINE

⏰ Order Processing

• Standard Processing: Within 48 hours (typically same or next business day)
• Holiday Seasons: Additional 24-48 hours during peak periods
• Business Days: Monday-Friday (weekends may extend processing)
• Cut-off Time: Orders placed before 12 PM EST process faster

📅 Total Delivery Time

Continental US: 4-7 business days total (processing + shipping)
Remote Areas: 6-10 business days total (processing + shipping)

⚠️ Please Note

Processing and delivery times may extend during:

• 🎄 Holiday Seasons: Black Friday, Cyber Monday, Christmas (additional 24-48 hours)
• 📦 Peak Periods: Prime Day, back-to-school season
• 🌦️ Weather Events: Severe storms, natural disasters
• 🚛 Unforeseen Circumstances: Strikes, facility maintenance

Most orders process within our standard 48-hour timeframe

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SHIPPING PARTNERS

We work with trusted shipping partners to ensure:

• Fast and reliable delivery nationwide
• Multiple carrier options for best service
• Advanced tracking and delivery notifications
• Secure packaging for your wellness products

Tracking information will be provided via email once your order ships ✨

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MISSING OR LOST PACKAGES

If your DALAMHARI wellness package goes missing, we're here to help! 📦

What We'll Do:

• Track your package with our shipping partners
• Investigate delivery issues with carriers
• Provide replacement or refund if package is confirmed lost
• Work directly with logistics teams to resolve problems

What You Can Do:

• Check with neighbors or building management
• Verify delivery address accuracy
• Contact us within 30 days of expected delivery

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SPECIAL CIRCUMSTANCES

🌿 Product Care

Our wellness products are carefully packaged to maintain quality during shipping.

📝 Address Changes

• Address changes must be requested within 2 hours of order placement
• We cannot change addresses once orders enter fulfillment
• Incorrect addresses may result in additional shipping fees

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CONTACT US

Questions about your shipment? We're here to help! 💌

📧 Email: dalamhari.studio@gmail.com

📍 Address:
DALAMHARI
#510, 305 Gangnam-daero
Seocho-gu, Seoul
Republic of Korea

We're committed to getting your wellness journey started as efficiently as possible ✨

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Last Updated: June 17, 2025
Website: www.dalamhari.com