RETURNS

Our policy lasts 7 days. If 7 days have gone since you received order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging(sealed properly).

If you experienced any further disappointment on your purchase of our products, please contact to our customer service by email. We would be happy to support you to handle your unsatisfaction. The answer would be delivered within 24 hours in working days, 72 hours maximum if there is weekend or holiday.   

To complete your return, we require a receipt or proof of purchase, defected item photos and detailed reason of return. 

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@dalamhari.shop

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item,

send us an email at : dalamhari.stuidio@gmail.com

send your item to our office : 305, Gangnam-daero, Seocho-gu, Seoul, Republic of Korea

Shipping
To return your product, you should mail your product to: 8-31 Baumoe-ro 6-gil, Yangjae 1(il)-dong, 06763 Seocho-gu, Seoul, South Korea
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.